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“Great customer service” has been a catch phrase for a long time but how do we know which companies actually live out their claim?
Great leaders need to stand tall and lead the charge, but they are often at their best when they are standing out of the spotlight...
What gives some people a distinct advantage at handling stressful and even painful situations without losing focus?
Hope is difficult to articulate but it is central to life...
“It is what we think we know already that often prevents us from learning...”